Privacy policy

Last Updated: November 9, 2026

This Privacy Policy explains how Formorebio (“we,” “us,” or “our”) collects, uses, discloses, retains, and protects personal information when you visit formorebio.com, shop, place an order, create an account, or contact us.

Formorebio is an online retailer offering clothing, dresses, denim, handbags, shoes, accessories, pet products, homeware, and related lifestyle products.

Our online store is hosted by Shopify.

1. Information We Collect

Depending on how you interact with our store, we may collect:

  • Contact and account information: name, email address, phone number, billing and shipping addresses, and account details

  • Order information: products purchased, transaction information, delivery information, and return or refund records

  • Information you provide: customer service messages, product reviews, and other information you choose to submit

  • Device and usage information: IP address, approximate location derived from IP address, browser and device details, pages and products viewed, cart activity, and advertising interactions

We may receive information directly from you, automatically through cookies and similar technologies, and from Shopify and service providers supporting our store.

Payment Information

Payment information is processed through Shopify and the applicable payment providers used at checkout.

Formorebio generally does not directly receive or store complete credit or debit card numbers.

We may receive transaction information reasonably necessary to manage orders, payments, refunds, fraud prevention, and customer service.

2. How We Use Personal Information

We may use personal information to:

  • Process payments and fulfill orders

  • Arrange shipping and provide delivery updates

  • Handle returns, exchanges, and refunds

  • Provide customer support

  • Maintain customer accounts and store functionality

  • Detect fraud, protect security, and prevent misuse

  • Improve our website and services

  • Analyze website performance

  • Measure advertising effectiveness where applicable

  • Personalize the shopping experience where permitted

  • Send marketing communications where permitted

  • Meet legal and regulatory obligations

  • Resolve disputes and protect legal rights

3. How We Disclose Personal Information

We may disclose relevant personal information to service providers that help us operate our business, including:

  • Shopify

  • Payment processors

  • Banks and payment providers

  • Shipping carriers

  • Fulfillment providers

  • Customer support providers

  • Information technology and cloud service providers

  • Analytics providers

  • Advertising and marketing providers

  • Fraud prevention and security providers

These providers may process information as reasonably necessary to provide services to Formorebio.

We may also disclose information where reasonably necessary to:

  • Comply with applicable law

  • Respond to lawful requests

  • Prevent fraud or unauthorized activity

  • Protect customers

  • Protect our website or business

  • Establish, exercise, or defend legal rights

We may disclose or transfer information in connection with a merger, acquisition, reorganization, financing, sale of assets, or similar business transaction, subject to applicable law.

Formorebio does not sell customer contact information or personal information for money.

4. Shopify and Service Providers

Shopify processes personal information to host and operate our online store and provide services such as checkout, payments, security, analytics, and related ecommerce functionality.

If Shopify Network Intelligence or similar Shopify services are enabled, Shopify may process information about interactions with our store and Shopify services to provide applicable ecommerce, personalization, analytics, or advertising functionality, subject to applicable consent and privacy choices.

Shopify and other service providers may process personal information in countries outside the customer's place of residence.

International transfers are subject to the safeguards required by applicable law.

5. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies for:

  • Website functionality

  • Shopping cart and checkout

  • Account access

  • Security and fraud prevention

  • Analytics

  • Performance measurement

  • Personalization

  • Advertising and marketing

Some technologies are necessary for the website and checkout to function properly.

Where required by law, we will request consent before using non-essential cookies or similar technologies.

You may be able to manage certain cookie or privacy preferences through browser settings or privacy controls available on our website.

Blocking essential technologies may affect website functionality.

6. Sale, Sharing, and Targeted Advertising

Formorebio does not sell customer contact information or personal information for money.

However, where advertising, analytics, or marketing tools are enabled, certain disclosures of device, browsing, shopping, or transaction information may qualify as a “sale,” “sharing,” or use for “targeted advertising” under certain privacy laws, even when no monetary payment is exchanged.

Where applicable law provides you with an opt-out right, you may exercise that right by contacting:

support@formorebio.com

Please use the subject line:

Privacy Request

Please describe the privacy choice or opt-out request you would like us to review.

Where provided, you may also use privacy controls available on our website.

7. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

  • Access certain personal information

  • Correct inaccurate personal information

  • Request deletion

  • Obtain a copy of certain personal information

  • Restrict certain processing where applicable

  • Object to certain processing where applicable

  • Withdraw consent where processing is based on consent

  • Opt out of certain sales or sharing

  • Opt out of targeted advertising

  • Appeal certain privacy decisions where applicable

To submit a privacy request, contact:

support@formorebio.com

Please use the subject line:

Privacy Request

Please provide enough information for us to understand and process your request.

We may need to verify your identity before completing certain requests.

Where permitted by law, an authorized agent may submit a request on your behalf.

We will respond within the timeframes required by applicable law.

Where available under applicable law, you may appeal a privacy decision or submit a complaint to the applicable privacy or data protection authority.

Formorebio will not unlawfully discriminate against you for exercising an applicable privacy right.

8. International Data Transfers

Your personal information may be transferred to, stored, or processed in countries other than where you live, including countries where Shopify, payment providers, fulfillment providers, or other service providers operate.

International transfers are subject to the safeguards required by applicable law.

9. Data Retention

We retain personal information for as long as reasonably necessary for purposes including:

  • Processing and documenting orders

  • Providing customer support

  • Handling returns, exchanges, and refunds

  • Maintaining tax and accounting records

  • Preventing fraud

  • Resolving disputes

  • Enforcing agreements

  • Complying with legal obligations

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Please do not send complete payment card numbers, card security codes, banking passwords, payment account passwords, or other sensitive financial credentials through customer service messages.

11. Marketing Communications

Where permitted by applicable law, we may send marketing communications about:

  • Products

  • Promotions

  • Discounts

  • New arrivals

  • Special offers

You may unsubscribe from promotional emails using the unsubscribe option included in the communication.

Opting out of marketing does not prevent us from sending necessary transactional or service communications relating to:

  • Orders

  • Payments

  • Shipping

  • Returns

  • Refunds

  • Account security

  • Customer support

12. Children’s Privacy

Our website and checkout are intended for adults, including parents and guardians purchasing products for children.

Our website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us, contact:

support@formorebio.com

We will review the matter and take appropriate action where required.

13. Third-Party Websites and Services

Our website may link to or interact with independent third-party websites, applications, platforms, or services.

These third parties may have their own privacy policies and practices.

Formorebio does not control and is not responsible for the independent privacy practices of third-party services.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our business

  • Website functionality

  • Privacy practices

  • Service providers

  • Applicable legal requirements

When changes are made, we will update the Last Updated date at the top of this page.

Additional notice will be provided where required by applicable law.

15. Contact Us

If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us:

Store Name:
Formorebio

Website:
formorebio.com

Email:
support@formorebio.com

Phone:
+1 601-229-7120

Contact Address:
107 Horseshoe Dr
Columbia, MS 39429
United States

Customer Support Hours:
Monday – Saturday: 9:00 AM – 5:00 PM CT (Central Time)
Sunday: Closed

We normally respond to general customer service inquiries within 1–2 business days.